Order Processing:

  • All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates:
    • Standard Shipping: 5-7 business days
  • Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


  • We apologize this has happened to your items, in this rare occasion please contact our support team and we will make this right for you.
  • Please save all packaging materials and damaged goods, and take some pictures of them so it's easier for both of us to find the best solutions for you.

International Shipping Policy:

  • We currently ship our chocolates within United States.

Returns Policy:

  • Our Refunds Policy provides detailed information about options and procedures for returning your order.

For any questions or concerns regarding shipping, please contact our customer support at via the Chatbox or (949) 418 7600.